Refund policy
Return and Refund Policy
At Rarintage, we want you to be satisfied with your purchase. If for any reason you are not completely satisfied, you can return the products within the terms indicated below.
Right of Withdrawal
You have the right to withdraw from the purchase contract within 14 business days from the receipt of the product, without providing any reason.
Return Conditions
The product must be returned intact, without signs of wear, washing, or alterations.
It must be accompanied by the original packaging and any accessories or documents.
The return must be communicated by email to inforarintage@gmail.com indicating the order number and reason for return.
Return Procedure
Contact us by email within 14 days from the receipt of the product.
We will provide you with instructions for the return shipment.
Ship the product within 14 days from our confirmation.
Once the return is received and verified, we will proceed with the refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless otherwise agreed or if the product is defective.
Refund
The refund will be made within 14 business days from the receipt and verification of the return, using the same payment method used for the purchase.
Defective or Damaged Products
If the product arrives defective or damaged, contact us immediately at inforarintage@gmail.com with photos and a description of the problem. We will provide a replacement or a full refund, including shipping costs.